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S Pramod, Service Delivery Manager

Service Delivery Manager

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Bio
Successful Contingent Workforce/ Human Capital Management, who has sold, designed and delivered quantifiable value through transformation, process re-engineering, operational improvements, supply chain optimization and strategy development.- Master Vendor programs- Managed Service Programs (MSP)- Vendor Management Systems (VMS)- Project Services (SOW)- Contingent Workforce Management- Talent Acquisition Management- Human Capital ManagementStrategy- Voice of the Customer (VOC)- Solution Architecture- Strategic Planning- ITIL Frame Work Implementation- Industry Thought LeadershipStrategic Account Management- Client Relationship Management- Global Solution Management- Implementation/Change ManagementOperations Management- Supplier Management- Contract Negotiations- Project Management- P&L Management- Cost Containment Strategies- Budget PlanningTechnology- Solution design/ Selection- Requirements/ Configuration Management.Summary of Qualifications:• Excel as liaison between corporate management teams and functional organizations in increasing efficiency , productivity , communications and profits.• Total Talent/Workforce Solutions(Contingent, SOW - project Services, etc.)• Project/Program Management Life cycle• Superior leadership skills• Expertise in staff training and development

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