A Beginner's Guide to KPIs

A guide to today's most prominent and commonly used KPIs for businesses.


The following 13 page guide teaches users the basics to KPIs.

It goes through a series of KPI categories such as:

1. Sales KPIs
2. Marketing KPIs
3. SaaS KPIs
4. Social Media KPIs
5. Finance KPIs
6. Help Desk KPIs
7. Call Center KPIs
8. Insurance KPIs
9. Retail KPIs

For each KPI category, key terms are explained and sample metrics are provided for the given category.

This is a part of the 4 series of tools on Dashboards and KPIs developed by Klipfolio. Have a look through the catalog to find:

1. https://www.eloquens.com/method/JleI79/beginners-guide-to-dashboard
2. https://www.eloquens.com/method/wwBsMr/the-marketer-s-guide-to-kpis
3. https://www.eloquens.com/method/3D8FJk/sales-leader-s-guide-to-kpis

(This content was originally published on Klipfolio.com)

- The Klipfolio Team

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