Publication number: ELQ-62924-1
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How to Use Negative Feedback Constructively
Turn negative feedback into a positive and use it to improve with these 8 helpful tips.
Introduction
We all have to face negative feedback at some point in our careers and it can be crushing to your ego but using it to your advantage is how to make the negative into a positive. So let's say you have been called into your managers office, here’s what to do:
- Step n°1 |
Listen
Don’t talk or try to interrupt the person speaking. Try to understand what their concerns are. Also try to remember that this is not easy for them either. If the negative feedback was delivered over email or social media, take a step back and don’t respond immediately. - Step n°2 |
Use Active Listening
What is the real concern? Why is the person reacting this way? Put yourself in the person’s shoes and you may understand what and why they are bringing this up.