The Science & Practice of building Organisation Resilience
Originally published: 16/08/2021 13:29
Publication number: ELQ-12737-1
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The Science & Practice of building Organisation Resilience

Building Organisation Resilience to VUCA & Disruption requires a structured approach based on the science of human system learning.

Organizational Resilience is seen as important by both Leaders and Organizational Scientists alike, in terms of planning and preparing for disruption, as well as building capacity to withstand market, system & ecosystem shocks.
Dynamic Systems Maturity Theory (DSMT) defines the level of an organisation’s Resilience in terms of the increasing capacity to learn constructively, to cope better with all types of increasingly challenging and complex experiences.
Existing approaches and models are weak when it comes to any sort of measurement of Resilience, either suggesting complex formulae with little value for management & professionals, or to treat Resilience as a relative concept, so it’s either ‘better or worse’ than the base line position. Add to this the fact that the ISO Standard is only a set of ‘Principals & Attributes’, then Leaders, Managers & Professionals are left in a vacuum as regards a ‘Resilience’ measurement scale, and related framework to continuously build intrinsic and sustainable Resilience, and they run the risk of deferring to ‘Cut & Paste’ of ‘Best Practice’ without reference to the learning level and learning capacity of their organisation’s system.
Dynamic Systems Maturity Theory encompasses all of the features associated with not only Resilience but also closely related ‘Agility’, and it provides a single normative developmental framework & process ,that allows Managers & Leaders measure their Organisation systems existing Maturity Level, which determines its existing level of Resilience & Agility, and provides calibrated guidance for building Maturity of each of the Organisations System’s Elements though their individual Maturity Building Roadmaps.
The whole approach is operationalised on-line for Leaders, Managers & Professionals through the Organisation Capability Maturity Framework (OrgCMF™) Reference Models, Bodies of Knowledge & Maturity Assessment Tools.
No other Model or approach except DSMT has such theoretical depth that it applies equally validly, as peer-reviewed, for people, organizations and economies.
A recent 2021 Global Study by ODTI in partnership with researchers from the University of Groningen used the OrgCMF™ diagnostics and found that organizations exhibiting the functionality of the 3 higher Maturity Levels of its 7-Level Model, reported higher Resilience expressed as sustained or improved performance through the Pandemic crisis, while those exhibiting lower-Level functionality deteriorated. In other words, ‘Organisation/Business Resilience in times of Disruption is both Predictable & Actionable through OrgCMF™.’

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