Digital Organizational Design
Originally published: 16/12/2020 08:56
Last version published: 16/12/2020 21:37
Publication number: ELQ-83426-2
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Digital Organizational Design

Digital Organizational Models provide a foundation for companies to develop their own structure for Digital Maturity.

Description
Digital technologies have transformed the way we interact and work. An open culture and candid communication between the employees and executive management builds mutual rapport and trust, which is essential for timely and effective decision making in these changing times. Organizations have already started embracing flat and lean organizational structures with decentralized decision-making authorities across the board, or at specific departments.

Companies are experimenting with unique operating structures devoid of any defined hierarchy, strategy, management, or titles; and have witnessed better results. These "digital native" structures are not likely to be implemented everywhere but should not be ignored by the leadership.

This best practice framework elucidates on the 4 operating models of Digital Organizations, which should be painstakingly evaluated and tried to be incorporated by traditional organizations to become digital savvy:

1. The Tactical Model
2. The Centralization Model
3. The Champion Model
4. The Business As Usual (BUA) Model

These digital organizational models provide a foundation for the leadership to develop their own structure to achieve digital maturity.

This best practice framework also provides a brief snapshot of the Digital Readiness Diagnostic Framework and the 5 evaluation areas to assess the digital readiness and maturity of an organization:

1. Strategy and Leadership
2. Customer Engagement
3. Products and Services
4. Organization and Talent
5. Digital Operations

The slide deck also includes some slide templates for you to use in your own business presentations.

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