Originally published: 10/01/2018 14:05
Last version published: 02/03/2018 15:44
Publication number: ELQ-84260-2
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How to Build Self-Learning Conversation Systems Using Artificial Intelligence

This video discusses how to generate self-learning conversation systems by using the easiest method, True AI.

This video presented by Pyry Takala from True AI discusses how to build self-learning conversation systems. He outlines the growing importance of conversation systems in customer service today, as people want questions answered and problems solved quickly. It is near impossible to employ employees to sit and answer customer questions 24/7, so the next best resolution is to automate it.

This video will tell you how to automate the process in the easiest way possible. Pyry states the general rules in generating answers to questions tend to fail. The best method of automating the process is by using True AI, which is discussed further in the video.

Video Length: 15:07

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