Last version published: 12/04/2020 16:49
Publication number: ELQ-79109-3
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Customer retention chart for SaaS and subscription business
Monthly customer retention chart for SaaS or subscription business
Pierre-Alexandre HEURTEBIZE offers you this Best Practice for free!
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Gives the user a better understanding of his retention rate
It is especially recommended to use this method rather than a simple monthly churn rate calculation in the case of high growth companies.
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