Consultancy and Professional Services Impact and Outcomes Measurement Tool and Example

Description
Introduction
This tool is designed to support consultancy and other professional services firms to understand the difference that they make and the outcomes of their work, projects and interventions. The tool has been specifically developed as a bespoke way of measuring the impact of consultancy and advisory services. The tool has been developed as a strong, evidenced based tool and has been built on a strong academic base and has been tried and tested across a wide range of consultancy, advisory and wider professional services. It also shows an example of a actual project and how to demonstrate the value in your work.

Why Use this Tool - the Benefits?
This tool supports management or business consultants and other professionals such as accountants, advisors, financial advisors, coaches, auditors, legal, economists, statisticians among others to understand, document and measure the difference they make. This is both in terms of outputs but more importantly outcomes ie what happens as a result of the consultancy or advisory work that you deliver. It demonstrates the difference you or your firm makes in the short, medium and long-term for your client; their customers/ users; their staff and wider stakeholders.

Why?
Understanding difference is everything. It justifies your engagement by clients and helps them to understand the value of the consultancy and advisory work that you provide. You can use this information to demonstrate the difference you make: to existing, new and potential clients; to support the design of evidence based and impactful case studies and to develop powerful tenders. Ultimately it underpins new work - both in terms of repeat business and new customers; through the development of bespoke case studies; tenders; proposals; social and business media and wider marketing.

How do you Use it?
The tool is designed to be used in partnership with clients whereby you work through the outputs/ recommendations, conclusion or change as a result of the engagement and jointly explore the impact made. It is designed to be applied following implementation - sometimes this can be within a few weeks of implementation through to three; six; 12 or 18+ months following end of the assignment.