User Feedback Analysis - Presentation Template
Originally published: 04/12/2019 14:52
Last version published: 13/08/2020 14:11
Publication number: ELQ-56271-2
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User Feedback Analysis - Presentation Template

This is a ppt template that illustrates the key things to present/analyze while analyzing online user feedback.

Description
This is a PowerPoint template that illustrates the key things to present/analyze while analyzing online user feedback.

Your customers are most likely leaving lots of feedback about your product on your Facebook page, google reviews and on other review sites. You read them occasionally to get a sense of what the users are saying. But, is your organisation acting on the feedback? More importantly, are you sharing the feedback with your team members? If yes, this is the right template that presents user feedback the way it should be presented to your team - concise, professional and scientific.

The template is in the form of a PowerPoint slide-deck. No complex formatting or advanced PowerPoint features have been used so that it is easy for you to edit it.

More than a template, this slide-deck illustrates what analyses must be done on the user feedback to get a complete picture of what your users are saying. The slide-deck uses a real user feedback from TripAdvisor of a fictitious entertainment center called "Kiddo Center" based in Tokyo. The slide-deck also has slides that provide recommendations on things that can be improved based on what the users are saying.

Please note that this slide-deck will be useful only in cases where you have at least feedback from at least 100 users. Anything less than that does not require analysis to the level it is illustrated in the slide-deck.

This Best Practice includes
17 Content-Rich Powerpoint Slides

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Further information

Analysis of User/Consumer Feedback in a scientific way
Presenting User/Consumer Feedback to colleagues or to seniors or to clients

Any kind of user/customer/consumer feedback that needs to be analyzed and presented

Your product has less than 100 user feedbacks

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