
Publication number: ELQ-40014-1
View all versions & Certificate

ISO 19011:2018 — Auditing ISO 9001 QMS — Complete Training Package
Master ISO 19011:2018 auditing principles for ISO 9001 QMS. 55 slides + 7 practical exercises PPTX export-ready. + Final Assessment Word
Further information
Learning Objectives: • Master the 7 principles of auditing according to ISO 19011:2018 (Integrity, Fair Presentation, Due Professional Care, Confidentiality, Independence, Evidence-based Approach, Risk-based Approach) • Plan and manage effective audit programmes (Clause 5: objectives, risks/opportunities, implementation, monitoring) • Conduct systematic audits from initiation to follow-up (Clause 6: complete audit process) • Write clear, objective nonconformity statements with proper evidence (Finding + Clause + Evidence formula) • Evaluate and maintain auditor competence against ISO 19011 requirements (Clause 7: 4-pillar framework) • Audit all ISO 9001:2015 clauses with confidence (Clauses 4-10: Context, Leadership, Planning, Support, Operation, Performance, Improvement) • Identify audit red flags and avoid common audit traps • Adapt auditing techniques to different industry sectors (Manufacturing, Healthcare, Construction, Service)
Training Outcomes: • Apply ISO 19011:2018 guidelines to real audit situations • Classify audit findings correctly (Conformity, Major NC, Minor NC, OFI) • Conduct opening and closing meetings professionally • Draft comprehensive audit reports with mandatory content (Clause 6.5) • Verify corrective action effectiveness through structured follow-up • Use audit methods effectively (on-site, remote, observation, sampling, document review) • Recognize when auditor independence is compromised
Professional Development: • Build CPD hours for ISO 9001 Lead Auditor certification • Strengthen internal audit programme management skills • Enhance root cause analysis capabilities for nonconformities • Develop sector-specific auditing competence
Ideal Use Cases: • Organizations implementing ISO 9001:2015 QMS and establishing internal audit programmes • Internal auditors requiring structured training on ISO 19011:2018 methodology • Lead auditors training audit teams on standardized auditing principles • Quality managers responsible for managing and monitoring audit programmes • Certification body auditors seeking professional development and CPD hours • Consultants delivering auditor training to multiple client organizations • Companies preparing for ISO 9001 certification or recertification audits • Operations managers wanting to understand the audit process as auditees • Organizations transitioning from ISO 19011:2011 to the 2018 edition (risk-based approach)
Best Applied When: • Training groups of 5-20 participants in classroom or virtual training rooms • Conducting multi-session training programmes (Module 10-16 delivered over 2-3 days) • Combining with practical audit simulations and role-playing exercises • Following up ISO 9001:2015 foundational training with auditing skills • Preparing audit teams before internal audit campaigns • Onboarding new auditors into quality departments • Refreshing auditor competence annually (CPD requirement)
Sector Suitability: • Manufacturing (production control, traceability, supplier management) • Healthcare (competence, safety, sterilization, patient care) • Construction (subcontractors, inspection test plans, site safety) • Service industries (SLA monitoring, knowledge management, customer satisfaction)
Delivery Formats: • Projected in training rooms (1280×720px optimized for standard projectors) • Exported to PPTX for offline delivery in client locations • Converted to PDF for self-paced learning and documentation • Shared digitally via LMS platforms for remote learning
NA
