Van Westendorp’s Pricing Method
Originally published: 21/12/2020 08:51
Publication number: ELQ-86880-1
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Van Westendorp’s Pricing Method

Determines optimal and acceptable price points, plots demand curves, estimates revenue maximisation points

Introduced in 1976, this method has now become one of the most popular approaches to perform pricing analysis.

The method is based on interviewing respondents asking them four questions about a commodity’s prices simply put as follows:

1) What price do you think would be suspiciously low?
2) What price do you consider reasonable?
3) What price would be somewhat high?
4) What price would be unacceptably high?

When a sufficient sample of responses is collected, the data is analyzed and plotted as cumulative frequencies. Two of the four cumulative frequencies (usually Cheap and Reasonable) are plotted inversely. The idea is to find the intersections of all plots, after which these intersections are (traditionally) interpreted in this way:

– The price level at which the number of respondents thinking it is Reasonable equals to the number of respondents thinking it is High is considered the Indifference Price Point (IPP).
– Intersection of Reasonable and Too High – the Point of Marginal Expensiveness (PME).
– Intersection of Too Low and High – the Point of Marginal Cheapness (PMC)
– Intersection of Too Low and Too High – the Optimal Price Point (OPP)

The range between the Point of Marginal Expensiveness (PME) and the Point of Marginal Cheapness (PMC) is the acceptable price range.

These techniques give indications on price levels, but they say nothing of volumes. Under one of the extensions to this method (Newton/Miller/Smith (NMS) Extension) the respondents are also asked how likely they are to purchase this product at a Reasonable and High price, as they define them. Usually they measure this on a five-point scale (from 1 point (unlikely) to 5 points (very likely)). These answers are converted into mathematical probabilities and interpreted statistically to build demand figures and revenue maximisation points.

The attached file demonstrates how to perform this analysis and to draw the charts. It is accompanied by a guide explaining the method and proving details of calculations, formulas and charts.

This Best Practice includes
1 Excel File, 1 pdf file

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Further information

Determine acceptable price ranges, optimal price positions, estimate demand and present the outputs graphically

When you are going to analyse prices and estimate demand by way of collecting responses from prospective customers


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