Responsibilities of a Manager & Supervisor
Originally published: 28/09/2018 14:42
Last version published: 15/10/2018 14:18
Publication number: ELQ-23246-2
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Responsibilities of a Manager & Supervisor

This article, with accompanying video, gives useful advice on the responsibilities as a manager or supervisor.

"Leading, managing and supervising is like a balancing act. On one hand you have job skills, and on the other, you have people skills. I'll talk about the importance of understanding this balance in this video.

Hello I'm Stephen Goldberg of Optimus Performance bringing you practical tips and ideas on leadership, team development and personal performance in the workplace.

Understanding the inherent skills required to become a good leader, manager, supervisor is crucial for success in that position. You need to balance both the job skills and the people skills in order to succeed. On the job skills side you have things like planning, organizing, scheduling, setting standards, establishing procedures, ensuring quality. So, all the systems that you need in place for the department to run smoothly in order to control things, have measurements. On the people side you need to be able to develop the interpersonal skills, to communicate, to understand people, to train, coach, evaluate them. All these types of skills are really important. So the key is to understand that these are the skills, the responsibilities that come with the job of leading, managing and supervising and learn to balance the two. Nobody goes into a leadership or managing role that is naturally good at everything..." (to access the rest of this content, please refer to the video)

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