Customer Discovery/ Development Exercise
Originally published: 22/08/2016 13:44
Last version published: 25/04/2017 15:45
Publication number: ELQ-16179-4
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Customer Discovery/ Development Exercise

Teaching Exercises to teach customer discovery & development to students

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If you're already using the "Talking to Humans" book (free download, link below) in order to teach your team how to handle customer discovery and development, the best thing for them to do is practice, practice, practice!

So before sending your team out to manage their own interviews, try these mock interviews and mock approaches with them to make sure they're all up to scratch.

You can download the "Talking for Humans" book for free here:

This Best Practice includes
1 pdf teaching exercise

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