Customer Experience Frameworks
Learn Customer Experience frameworks developed by global consulting firms, McKinsey and Accenture, for the Digital Age.
360Discussadd_shopping_cart
$29.00
by Flevy
Search results: customer experience
by Flevy
Customer Experience (CX) Pyramid
This presentation provides a detailed overview of the Customer Experience (CX) Pyramid framework.390Discussadd_shopping_cart$29.00
by Flevy
50 Customer Experience Case Studies
Reference guide of 50 unique case studies related to Customer Experience.239Discussadd_shopping_cartfree
by Flevy
Customer Experience Strategy & Design Thinking Toolkit
Created by ex-McKinsey, Deloitte and BCG Management Consultants213Discussadd_shopping_cart$1,000.00
by Aurelien Domont
How to Deliver Exceptional Customer Experiences
The customer experience is your brand, since that is what customers remember and communicate to others. Advance this now179Discussadd_shopping_cartfree
by Marty Zwilling
Digital Transformation: Next-gen Operating Model
Companies need to commit to a Next-gen Operating Model if they want to build value and provide compelling Customer Experiences at a lower cost.370Discussadd_shopping_cart$29.00
by Flevy
Customer-centric Culture
Becoming a Customer-centric Organization with a Customer-centric Culture is a necessity in today’s Age of the Customer.173Discussadd_shopping_cart$29.00
by Flevy
Target Operating Model (TOM) Framework
Target Operating Model framework which will help organisation’s practice tactical plan to achieve its strategic goals.1,504Discussadd_shopping_cartfree
by Finwiserr
Customer Journey Maps
Visualizing customer experiences to improve satisfaction and identify key touch points.132Discussadd_shopping_cart$19.00
by Muhammed Mohsin
Customer Journey Mapping Templates & Guide
Customer Journey Mapping Guide & Templates539Discussadd_shopping_cart$59.00
by Shane Goldberg
Digital Transformation Strategy
Digital Transformation is being embraced across industries, as the role of technology becomes more strategic.380Discussadd_shopping_cart$29.00
by Flevy
Six Building Blocks of Digital Transformation
The Six Building Blocks of Digital Transformation framework provides a holistic structure for Digital Transformation.612Discussadd_shopping_cart$29.00
by Flevy
DIGITAL TRANSFORMATION 2021 TRENDS CURRENT STATISTICS ROADMAP WORK BOOK GUIDELINES OPPORTUNITIES TO THRIVE BUSINESSES
This document provides guidelines on key concepts of Digital Transformation. Also provides 2021 Trends and predictions.196Discussadd_shopping_cart$69.00
by Finwiserr
Call Center Business Plan Example
If you are planning to start a new call center business, the first thing you will need is a business plan. Use our sample Call Center Business Plan.181Discussadd_shopping_cartfree
by Upmetrics.co
Dashboard For Analyzing After sales Customer Satisfaction KPIs
Customer Success KPI Excel Template306Discussadd_shopping_cart$5.00
by Aman Khan
Strategy & Transformation Templates
This document is a compilation of template and diagram slides of business frameworks related to Development and Transformation.559Discussadd_shopping_cartfree
by Flevy
- Your Best Practice
Have a Best Practice to share?
Publish your Best Practice
Learn more about digital publishing
Last downloaded
- 1 hour ago
Financial Modeling of Major Maintenance Reserve Account with Manual and Excel Template
Financial Modeling of Major Maintenance Reserve Account1,573Discussadd_shopping_cartfree
by FinExMod
- 1 hour ago
EMF Pro - Advanced Model Review Utility
The Complete Financial Modelling Utilities for Modellers (Trial)227Discussadd_shopping_cartfree
by emodelfactory.com
- 1 hour ago
Pitch Deck / Investment Presentation Template
Lengthy set of slides covering various aspects of a typical investment presentation, along with the excel source file.8,5832add_shopping_cart - 2 hours ago
Due Diligence Excel Checklist
Checklist helping you to be prepared for an upcoming due diligence process.19,191Discussadd_shopping_cartfree
by Firmex
- 3 hours ago
Financial Projections Excel Template
Our financial projections template provides everything needed to create 5 year startup financial projections.8,5473add_shopping_cartfree
by Plan Projections
- 3 hours ago
Porter's Generic Strategies Matrix Template
Position your company on a Matrix to determine your competitive focus with Porter's Generic Strategies Template.4,2423add_shopping_cartfree
by Tim Demoures
- 3 hours ago
Travel Agency Excel Budgeting Template Demo
Travel Agency Budget Template - take control of your business' financials997Discussadd_shopping_cart - 3 hours ago
Travel Agency Business Plan Example
If you are planning to start a new tour and travel agency business, the first thing you will need is a business plan. Use our Travel Agency Business Plan.169Discussadd_shopping_cartfree
by Upmetrics.co
- 11 hours ago
Pricing Your Product: Product Costing Excel Template
Excel spreadsheet to calculate how much it costs to produce your product.67,481Discussadd_shopping_cart - 12 hours ago
Management Data Entry
Excel Data Entry User Form made with Visual Basic.2,7202add_shopping_cartfree
by Rilinda Abazi
- 12 hours ago
Segmental P&L (Profit & Loss)
Business segment reporting breaks out a company's financial data by company divisions3,466Discussadd_shopping_cartfree
by ECF Consultancy
- 13 hours ago
Costing Studio Lite – Excel-Based CAPEX, COGS & Project Economics Software
ChemDesign Costing Studio Lite is a 64-bit Excel-based engineering costing application for estimating CAPEX, COGM, COGS and project financial returns.New!Discussadd_shopping_cartfree
by Deon de Wet-Roos
- 13 hours ago
2014 Round 1: Precise Debt Modeling
Excel training/competition model from the 2014 Financial Modeling World Championships1,499Discussadd_shopping_cart - 15 hours ago
Product Pricing Strategy Insights
Mastering the Art of Pricing: What the Textbooks Don't Teach You2,421Discussadd_shopping_cartfree
by Bing Gordon
- 19 hours ago
Discounted Cash Flow (DCF) Analysis with IRR and NPV
Several spreadsheets that can be used for the analysis of a real estate investment from various perspectives18,1502add_shopping_cartfree
by Norm Miller PhD
- 19 hours ago
Discounted Cash Flow (DCF) Model (Academic Quality)
A simple DCF model serving as an academic exercise to understand how financial modeling works.3,698Discussadd_shopping_cartfree
by Joshua Wong
- 20 hours ago
Cash Flow Excel Model with Monthly P&L, Balance Sheet, CF Statement, Scenarios, DCF, Capital and Debt Structure
An extended Excel version of a Cash Flow financial model with a free video tutorial.13,720Discussadd_shopping_cartfree
by Jacek Polewski
- 21 hours ago
Abacus Solar & Wind Debt Sculpting Financial Model
Free, debt sculpting financial model for solar, wind, and other renewable energy and PPP transactions.3,4282add_shopping_cartfree
by AbacusPF
- 22 hours ago
Financial Model audit check list - spreadsheet
This is an audit or productivity tool that you can use while reviewing someone else’s models.9,1496add_shopping_cartfree
by FinExMod
- 22 hours ago
Heat Exchangers Excel Workbook
Heat Exchangers Excel Workbook made to align with Chapter 12 of textbook "Rules of Thumb for Engineers" by Stephen Hall2,712Discussadd_shopping_cartfree
by Stephen Hall
